Barista Hospitality Specialist

We are Porter, a progressive venture from the One Workplace family headquartered in Seattle, Washington. We’re here to create thoughtful human-centered spaces that foster meaningful relationships through collaborative design so that employees can work their best. We’ve worked with leading global and local companies to transform and design spaces to promote productivity and creativity. We are driven by radical hospitality, the act of going beyond what is required to add sincerity and integrity to all our work.

Porter is committed to the development of empathetic leaders, diversification of talent and increased representation at every level of our business. We believe in cultivating a culture of inclusion and are dedicated to building and retaining teams through removing unnecessary barriers to employment and providing opportunities for career growth. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Compensation range: $22-24/hr + Tips

Benefits:

• 15 days of PTO
• 8 Paid holidays
• Medical/Dental/Vision Insurance
• 401k + Employer Match
• Wellness App with reimbursement of up to $500/year
• Profit Sharing

The Barista Hospitality Specialist is a cornerstone of Porter’s guest experience, bringing warmth, attentiveness, and expertise to an all-day, multi-use space. From crafting exceptional espresso in the morning to guiding guests through lunch service, preparing cocktails at golden hour, supporting private events, and welcoming visitors into our co-working environment, this role offers variety, connection, and the opportunity to make a tangible impact every day. They ensure high quality service while exceeding guest expectations, always providing radical hospitality. 

RESPONSIBILITIES 

To perform this role successfully, you must be able to perform each duty listed below. Reasonable accommodation may be made to enable qualified individuals to perform the essential functions.  

HOSPITALITY & GUEST EXPERIENCE 

• Provide excellent customer service; be readily available and approachable to all guests  

• Maintain an upbeat and friendly attitude with customers and staff 

• Participate in all aspects of service as needed, adapt to the dynamic flow of the space 

• Sell, book and serve meeting rooms if applicable 

• Support buyouts, banquets, and special events with thoughtful food & beverage service 

• Collaborate with teammates, take direction and feedback, and contribute to a growth-focused environment.  

BARISTA & BARTENDER 

• Welcome guests, take orders and operate the POS system  

• Serve food, beverages, and retail products while creating memorable guest experiences 

• Learn & support retail sales; maintain product knowledge across all offerings 

• Stock and rotate displays, including pastries, cold case items and retail merchandise 

• Prepare & serve beverages ranging from specialty coffee and tea to craft cocktails 

• Perform opening, side work, and closing duties according to operational standards 

• Learn & execute beverage recipes across both coffee and bar programs 

• Maintain clean, organized and sanitary service spaces both front and back of house 

• Work efficiently in a fast-paced environment while maintaining exceptional hospitality standards 

• Maintain operational readiness of beverage stations 

CULINARY & FOOD PREP 

• Learn, prepare and plate relevant food recipes according to established standards 

• Prepare and package catering and to-go orders 

• Receive, store and rotate food products according to health & safety regulations 

PORTER SUPPORT OPERATIONS 

• Maintain storage areas, manage inventory, and rotate stock using FIFO principles 

• Stock all retail and food/beverage areas 

• Support operational cleanliness throughout all spaces 

• Cover shifts at companion sites as needed, providing multi-unit operational support 

• Perform other duties as assigned 

KNOWLEDGE, SKILLS, & ABILITIES 

• Strong knowledge of all menus, including food, beverage, & retail offerings 

• Confidence in answering guest questions about menus, space, services and the Porter brand 

• Demonstrate curiosity and eagerness to learn, grow, and expand skills across hospitality functions 

• Ability to receive feedback and improve performance 

• Exceptional communication and interpersonal skills, with the ability to build rapport with guests and teammates 

• Comfort working in a fast-paced, dynamic environment while maintaining professionalism and attention to detail 

• Flexibility and adaptability to support multiple hospitality functions as needed 

Personal Competencies 

Self-Development: Actively seeks new ways to grow and be challenged using both formal and informal development channels.   

Relationship management and Teamwork: The ability to leverage interpersonal skills to establish rapport and develop relationships as part of a multifunctional team in a fast-paced, collaborative and deadline driven environment.   

Time Management: Ability to multi-task to meet goals, good time management skills and ability to take ownership for project deliverables.   

Communications & Problem Solving: Ability to remain optimistic and enthusiastic while creatively solving problems.  Convey information to all key stakeholders in both written and verbal formats.  Determine and utilize the appropriate communication channels.   

Empathy, Involvement & Support: Listen and respond with empathy.  Ability to understand issues and different perspectives of others.  Ability to ask for help and encourage others. 

EDUCATION/EXPERIENCE 

• 1-2 years of experience in a customer facing role, preferably within hospitality, cafe, bar, or retail environments  

• Knowledge of coffee, including preparation methods, beverage customization, and flavor profiles; barista training or experience preferred 

• Willingness to learn & grow with humility and a team-first mindset 

• Food handlers’ & MAST permits required to apply for the position 

• Ability to provide excellent customer service 

• Open availability Monday-Saturday 

Nice to Have Skills: We will train you in the following 

• Knowledge of wine, craft cocktails, and other beverage programs 

• Experience supporting high-intensity events, private dining, and banquet service 

• Retail product knowledge and assisting guests with purchases 

Physical Demands & Work Environment 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 70 pounds. Specific vision abilities required by this position include close vision, color perception, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Regularly works with others face to face, over the phone and email in an office environment with moderate noise.  Nature of work may require time spent out of the office; reliable transportation required.  Periodically works outside and may work around moving objects, dust, and dirt.  Must be able to climb up into and down from delivery trucks and walk up and down ramps where required.  

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.